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The Village Baxter
8 Robinsons Road,
FRANKSTON SOUTH
Victoria, 3199

PH. (03) 5971 1349
FX. (03) 5971 1317
ABN.96 006 640 544


 

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FAQ

Q: WHAT HAPPENS IF I CAN NO LNGER LOOK AFTER MYSELF?
A: A range of community services can be provided in your home at an additional expense. Our staff provide a 24 hour emergency first aid response service and can assist you in locating services to meet your needs.

 

Q: WHAT OTHER MEDICAL AND HEALTH SERVICES ARE OFFERED BY THE VILLAGE?
A: The Village has medical rooms that are used by visiting General Practitioners and other specialists such as hearing, optometry, massage and physiotherapy. The Village Baxter Home and Community Care Services are available for Residents who require additional supports. Some services are subsidised by the Government upon individual assessment. Fees and charges will apply for Home and Community Care Services.

 

Q: DOES LIVING IN THE VILLAGE ASSURE ME OF A PLACE IN THE VILLAGE'S RESIDENTIAL AGED CARE FACILITIES?
A: Admission to the Village's Aged Care Facilities is not guaranteed. Individual care needs from person to person and a full assessment of the ability of or facilities to meet a Resident's care needs is undertaken prior to offering a place on the Village's Aged Care Facility waiting list. Village Residents are given preferential access to our waiting lists where we are able to meet he Resident's needs. Admission to one part of the Aged Care Facilities does not guarantee admission to the Village's other Aged Care Facilities.

 

Q: ARE THERE ANY RULES OR POLICIES ABOUT LIVING IN THE VILLAGE THAT I NEED TO KNOW ABOUT?
A: Yes. All Residents are required to abide by the Village By-laws. These are subject to review in accordance with the Retirement Villages Act and form a condition of your Resident Agreement. In addition to the By-laws, the Village has several policies relating to additions and alterations, enclosing carports, trees and shrubs, etc. that you should make yourself familiar with.

 

Q: ARE THERE CARPORTS, GARAGES AND CARAVAN STORAGE FACILITIES AVAILABLE?
A: A number of carports and lock-up garages are available in the Village with a yearly rental payable for their use. These are allocated to Residents who request them, on a first come first serve basis. Residents are requested to relinquish their carport or garage when they cease to own a vehicle. Limited caravan storage is available for mid-sized caravans. Caravans are not permitted to be stored on the grounds surrounding your unit.

 

Q: ARE THERE FUTURE DEVELOPMENTS OR PLANNED CHANGES THAT I SHOULD BE AWARE OF?
A: The Village has been evolving over the past 35 years. Changes and developments are inevitable. At present plans are being made to redevelop the area between entrance 2 and 4, complete the fence on the Eastern and Northern borders with the possibility of installing gates on entrances 2 to 7, and upgrade out technological infrastructure. These plans may change over time.

 

Q: WHAT IS THE PROCEEDURE FOR MAKING AN APPLICATION?
A: Many people wish to register their intention to enter the Village, sometimes several years prior to actually planning to take up occupancy. his assures them of being accorded priority in allocation of units when they are ready to move into the Village. Any person wishing to be placed on the waiting list should contact the Sales Manager of the Village to ensure they fully understand what is involved in Village life, and to assist them in selecting an appropriate type of unit. Upon completion of an Application Form, and a Medical Form, a waiting list deposit of $2,000 is payable. This amount is fully credited to the incoming capital contribution at the time of entry to the Village. In the event that a decision is made not to enter the Village, 90% of the deposit is refunded, the deduction of 10% being to cover costs of maintaining the waiting list, regularly making contact regarding service fee changes and to ascertain expected occupancy requirements.

If the Village Baxter opts not to accept an application, or if a unit is not available within a reasonable amount of time after wishing to enter the Village, the deposit will be refunded in full.

UNDER NO CIRCUMSTANCES SHOULD AN EXISTING HOME BE SOLD UNTIL OUR SALES STAFF ADVISE THAT A UNIT WILL BE AVAILABLE FOR OCCUPANCY.

A copy of the Licence Agreement and any statutory requirements are supplied for referral to a legal adviser. Other relevant documents will also be provided at the time of application.

 

Q: WHAT IS THE PROCEDURE FOR MOVING INTO THE VILLAGE?
A: Upon a residence becoming available, an appointment is made with a Doctor holding surgery in the Village to review the submitted medical form. An assessment is then made to ensure that the accommodation applied for is appropriate.

If the available unit is accepted The Village Baxter offers to hold the unit for a period of ninety (90) days to allow for the sale of the family home. An extension of time may be granted dependent upon individual circumstances.

 

These details are designed to provide as much information as possible about the Village, its facilities, and the type of lifestyle experienced as a Village Resident. We believe that this Village is unsurpassed in the combination of factors which it provided to Residents - a genuine sense of living in a caring community in a picturesque setting, with pleasant and well-equipped units, assistance by trained staff and with a range of facilities for recreation, relaxation, and spiritual care.
All of this constitutes the principal attribute which is sought by retired persons - PEACE OF MIND.
If you have any further questions, or additional information which you require, please contact our Sales staff.

 

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