FAQ
Q: WHAT HAPPENS IF I CAN NO LNGER LOOK
AFTER MYSELF?
A: A range of community services
can be provided in your home at an additional expense. Our staff
provide a 24 hour emergency first aid response service and can
assist you in locating services to meet your needs.
Q: WHAT OTHER MEDICAL AND HEALTH
SERVICES ARE OFFERED BY THE VILLAGE?
A: The Village has medical rooms
that are used by visiting General Practitioners and other
specialists such as hearing, optometry, massage and physiotherapy.
The Village Baxter Home and Community Care Services are available
for Residents who require additional supports. Some services are
subsidised by the Government upon individual assessment. Fees and
charges will apply for Home and Community Care Services.
Q: DOES LIVING IN THE VILLAGE ASSURE ME
OF A PLACE IN THE VILLAGE'S RESIDENTIAL AGED CARE FACILITIES?
A: Admission to the Village's Aged
Care Facilities is not guaranteed. Individual care needs from person
to person and a full assessment of the ability of or facilities to
meet a Resident's care needs is undertaken prior to offering a place
on the Village's Aged Care Facility waiting list. Village Residents
are given preferential access to our waiting lists where we are able
to meet he Resident's needs. Admission to one part of the Aged Care
Facilities does not guarantee admission to the Village's other Aged
Care Facilities.
Q: ARE THERE ANY RULES OR POLICIES
ABOUT LIVING IN THE VILLAGE THAT I NEED TO KNOW ABOUT?
A: Yes. All Residents are required
to abide by the Village By-laws. These are subject to review in
accordance with the Retirement Villages Act and form a condition of
your Resident Agreement. In addition to the By-laws, the Village has
several policies relating to additions and alterations, enclosing
carports, trees and shrubs, etc. that you should make yourself
familiar with.
Q: ARE THERE CARPORTS, GARAGES AND
CARAVAN STORAGE FACILITIES AVAILABLE?
A: A number of carports and lock-up
garages are available in the Village with a yearly rental payable
for their use. These are allocated to Residents who request them, on
a first come first serve basis. Residents are requested to
relinquish their carport or garage when they cease to own a vehicle.
Limited caravan storage is available for mid-sized caravans.
Caravans are not permitted to be stored on the grounds surrounding
your unit.
Q: ARE THERE FUTURE DEVELOPMENTS OR
PLANNED CHANGES THAT I SHOULD BE AWARE OF?
A: The Village has been evolving
over the past 35 years. Changes and developments are inevitable. At
present plans are being made to redevelop the area between entrance
2 and 4, complete the fence on the Eastern and Northern borders with
the possibility of installing gates on entrances 2 to 7, and upgrade
out technological infrastructure. These plans may change over time.
Q: WHAT IS THE PROCEEDURE FOR MAKING AN
APPLICATION?
A: Many people wish to register
their intention to enter the Village, sometimes several years prior
to actually planning to take up occupancy. his assures them of being
accorded priority in allocation of units when they are ready to move
into the Village. Any person wishing to be placed on the waiting
list should contact the Sales Manager of the Village to ensure they
fully understand what is involved in Village life, and to assist
them in selecting an appropriate type of unit. Upon completion of an
Application Form, and a Medical Form, a waiting list deposit of
$2,000 is payable. This amount is fully credited to the incoming
capital contribution at the time of entry to the Village. In the
event that a decision is made not to enter the Village, 90% of the
deposit is refunded, the deduction of 10% being to cover costs of
maintaining the waiting list, regularly making contact regarding
service fee changes and to ascertain expected occupancy
requirements.
If the Village Baxter opts not to accept an application, or if a unit is not available within a reasonable amount of time after wishing to enter the Village, the deposit will be refunded in full.
UNDER NO CIRCUMSTANCES SHOULD AN EXISTING HOME BE SOLD UNTIL OUR SALES STAFF ADVISE THAT A UNIT WILL BE AVAILABLE FOR OCCUPANCY.
A copy of the Licence Agreement and any statutory requirements are supplied for referral to a legal adviser. Other relevant documents will also be provided at the time of application.
Q: WHAT IS THE PROCEDURE FOR MOVING
INTO THE VILLAGE?
A: Upon a residence becoming
available, an appointment is made with a Doctor holding surgery in
the Village to review the submitted medical form. An assessment is
then made to ensure that the accommodation applied for is
appropriate.
If the available unit is accepted The Village Baxter offers to hold the unit for a period of ninety (90) days to allow for the sale of the family home. An extension of time may be granted dependent upon individual circumstances.
These details are designed to provide as much information as
possible about the Village, its facilities, and the type of
lifestyle experienced as a Village Resident. We believe that this
Village is unsurpassed in the combination of factors which it
provided to Residents - a genuine sense of living in a caring
community in a picturesque setting, with pleasant and well-equipped
units, assistance by trained staff and with a range of facilities
for recreation, relaxation, and spiritual care.
All of this constitutes the principal attribute which is sought by
retired persons - PEACE OF MIND.
If you have any further questions, or additional information which
you require, please contact our Sales staff.