Village Voice: June 2022

As I write this, I am sitting in my study working from home, after more than 2 years of successfully avoiding Covid, I am one of the 68,426 Victorians that have registered a positive Covid test in the last week. The pandemic has seen huge change in working from home arrangements for office based staff and now, with my office phone diverted to my mobile, the ability to directly log into the servers at work and access all of my files online, having Microsoft Teams open to video or real time chat with staff and hold meetings and the staff to be able to see if I am active at my workstation or away from my desk, it has made working from home a very productive option for times this like.

Village Voice: May 2022

Thank-you to the 213 Resident’s who responded to our 2022 Village Baxter Resident Survey. This was over a 50% response rate which is higher than we have seen in some time. 95% of Residents Strongly Agreed (80%) or Agreed (15%) that they were happy with their decision to move in which is a wonderful overall result during what has been a very difficult 2 years.

Village Voice: February 2022

There are three documents that will make an enormous difference to how much control you have over your life and assets if an event arose and you were unable to express your choices and wishes yourself. Recently we have had situations arise in both Villages where Residents did not have these documents in place and it has caused enormous distress for families who were faced with many privacy related and legal roadblocks in trying to work through financial, care or estate issues.

Village Voice: December 2021

As we all begin to remove masks and socialise again at a pace and time that we each feel comfortable, it kind of feels like meeting people all over again for the first time, and indeed some of our newer Residents will not have seen what some of our Staff look like without masks. So, I thought this month I would share some current information about who our Staff are by answering some common questions. 

Village Voice: November 2021

As I sit and write this month’s newsletter, I am quite overcome with emotion, I cannot find the words to express how overwhelmingly proud I am of our Staff and the lengths that they will go to for Residents. Yesterday was ABBA day in the Manor and the Residents “travelled” to the Greek island from the movie Mamma Mia. They enjoyed a special Greek menu, were cared for by staff in full ABBA 70’s costumes, a concert was held where staff sang through masks and danced to ABBA music videos and the Residents clapped and cheered and the joy and excitement could be heard all around.