Autumn is such a wonderful time of year; the weather cools, trees break into rainbows of changing colour, and on April 2nd daylight savings time ends and our clocks fall back an hour. It may be the “extra” hour to sleep in, the many public holidays, or just the milder weather in April that makes everything seem a little more relaxed. It’s a great time of year!
Last month I shared information on our Governing body and company structure and this month I cover our Organisational Departments and Senior Management Team. The chart here shows our 3 main service areas and their departments. The area bound by the dark orange box is the part of the Village operations that is funded by the monthly service fees of Village Baxter Residents.
I have had a request through our Carepage system to provide information on our Board and also on how our Board engages with our Residents and Clients. I am delighted to see that Residents are using this online platform to provide all sorts of feedback that they otherwise may not have taken the time to request on a paper form.
The Village will be reviewing our privacy, security and data retention policies over the course of January, and it is a perfect time for each of us to reflect on these same topics in our own lives and begin 2023 “cyber secure”.
Like a treasure hidden in the field Each year our Board reviews our mission, vision and values statements and our work against their guidance. It has been a long time since we made any refinements to the words of these important documents and the time had come to rephrase our values to better articulate them …
Emergencies and Useful Information - Bushfire The CFA publish fire danger ratings and forecasts on their website here: https://www.cfa.vic.gov.au/warnings-restrictions/total-fire-bans-and-ratings A new fire danger rating system was introduced this year across Australia so that all states now use the same levels – No Rating, Moderate, High, Extreme and Catastrophic.
The Victorian Seniors Festival is a month-long program recognising and celebrating senior Victorians. This year marks the 40th anniversary of this wonderful event. The evolution of Seniors Week into a month-long festival focusing on positive ageing and the passing last month of the Queen, who was still working and performing official duties at 96 years of age, prompted me to reflect on the capacity of people to continue to accomplish remarkable things well into their senior years.
This week I was in the final stages of agreeing to an implementation program for a new program we will use to manage our policies, procedures and information management systems. The program will support our systems to remain compliant as we move through this period of huge post Royal Commission change in aged care laws and regulations.
It has been a cold start to most mornings of recent weeks with frosts covering roof tops and grassy nature strips. Winter is my very favourite time of year. In late July I arrived at work and was greeted with the most beautiful pink glow to the pre-dawn sky – it brought a smile to me and I hope it does to you as well.
The human need for certainty is a very strong influence on our lives. For some people when they are feeling that this need is not being met in a way that they prefer, they will get worried and anxious, others will respond proactively and seek information, some will choose to create rumours or become angry. The closure of the Lodge is an event that has created some uncertainty, and although we have provided written information, verbal information at Resident meetings, I have responded to telephone calls and people calling in to ask questions in person. I am aware that there is still some level of worry about what the closure of the Lodge means for them as individuals. I want to provide all Residents with more reassurance that we will continue to provide the same kinds of care that we always have.