Village Voice: May 2018

May 2018

Aged Care Assessment Process

If this seems all a bit overwhelming as it can for many people, you can ask the Village Nurse or your Doctor to make a request for you to be assessed using the health professional referral process. If you would like to make the referral yourself or know more about the assessment process, the information below is from the website.

Before you can access any government-funded services, you must have a My Aged Care assessment. An assessment helps to ensure you receive the care and support you need and will work out your care needs and what types of care and services you may be eligible for. You are welcome to have another person, such as a family member, friend or your carer, with you during your assessment.

My Aged Care will work out if you need an assessment to access services. Start by calling My Aged Care on 1800 200 422, with your Medicare card ready when you call. The staff will ask for permission to create a client record to register you with My Aged Care.

This holds:

  • information about your needs
  • results of any assessments
  • details of any aged care services you receive

They will also ask you questions about:

  • any support you are currently receiving
  • any health concerns you may have
  • how you are managing with activities around the home
  • your safety in the home

Your answers will help them understand your care needs. Based on the information you give My Aged Care, you may be referred for:

  • a home support assessment with a Regional Assessment Service (RAS) if you need low level support to stay independent in your home.
  • a comprehensive assessment with an Aged Care Assessment Service (ACAT) if you have more complex care needs.

With your consent, the contact centre will give your My Aged Care client record to an assessor. This saves you retelling your story.

If you have immediate needs, My Aged Care may also refer you directly to services before your assessment takes place.

Til next month.
Kim Jackson, Executive Manager

Download Village Voice May 2018