Village Voice: March 2023

Meet our Senior Management Team

Last month I shared information on our Governing body and company structure and this month I cover our Organisational Departments and Senior Management Team. 

The chart here shows our 3 main service areas and their departments. The area bound by the dark orange box is the part of the Village operations that is funded by the monthly service fees of Village Baxter Residents. 

Village Baxter Service Map

Kim Jackson I am the Chief Executive Officer (CEO), a Registered Nurse and an Accountant. I have a Bachelor of Nursing from Monash University, an MBA with a speciality in Accounting from Southern Cross University, I have certificates in Strategy and Finance from Harvard Business School and have taken courses in law, politics, and economics at Monash University. I have been part of our nursing team since 2000, our Management team since 2001 and our CEO since 2020. I am also the Public Officer and Company Secretary for our governing body, Baptist Village Baxter Ltd. 

Bridget Robinson is our Manor Director of Nursing. Bridget is a Registered Nurse and Accredited Infection Control Lead. Bridget provides clinical advice and leadership across our services and her team of 127 Manor Staff provides Clinical and Personal Care. Allied health care, Lifestyle support, Catering and Housekeeping and Laundry services to our 64 Manor Residents. Bridget has been part of our team since 2017. 

Kim Male is our Community Services Manager. Kim has a Certificate 4 in Service Coordination (Aged & Disability) and 16 years’ experience working in our Community Care department. Kim’s team of 71 Community Care staff provides personal care, domestic support and light gardening services throughout the Greater Frankston and Mornington Peninsula areas. Kim has been a part of our team since 2005. 

Andrew Gray is our Infrastructure Manager at our Frankston South Site. Andrew has background of 30 plus years in the building trade and 20 + years as a volunteer fire fighter. Andrew and his team of 10 Maintenance, grounds, garden, and refurbishment staff ensure that our buildings and property are safe and well maintained. Andrew has been part of our team since 2011. 

Sophie Jackson is our IT Manager. Sophie has a Bachelor of Business majoring in Business Administration and has also completed courses in IT and finance at Swinburne University. Sophie manages the day-to-day company owned technology needs for Staff at both Villages. Sophie has been part of our team since 2008. 

Lenore McCullough is our Human Resources Manager. Lenore has over 10 years’ HR experience in varying industries, including rail, investment banking, renewable energy, and most recently higher education, where she worked as an HR Business Partner for Monash University in the Medical Faculty. Lenore has a Diploma of Business (Human Resources) as well as a double degree in Science and Arts. Lenore’s passion is people and to create a workplace that fosters growth and development of all staff. Lenore joined our team in January 2023. 

Dawn Tanner is our Village Manager at our Frankston South Retirement Village site. Dawn’s background includes Retirement Living, Aged Care and Business, Dawn has qualifications in Management, Life Coaching and is also a licensed Real Estate Agent. Dawn manages the day-to-day operations of our Retirement Living Village at Village Baxter and supports a team of 18 staff including Village Nurses and Reception / Activities staff in the Community Centres. Dawn has been part of our team since 2022. 

Megan May is our Finance Manager. Megan has Certificate 4 in Accounting and Bookkeeping and has worked as the Administrator of her family business for approximately 13 years, Megan also has completed a Diploma in Aged Care and has worked in Aged Care for over 15 years over a range of Aged Care fields. Megan oversees our team of Finance and Admin. staff and is currently working between Rosebud Village and Village Baxter Admin offices. Megan has been part of our team since 2021. 

Vickie Nolan is our Sales Manager at Village Baxter. Vickie combines her background and experience in Real Estate, Administration and Nursing as she supports new and upcoming Village Residents through the application, waiting list and unit sales processes at our Village Baxter site. Vickie has been part of our team since 2011. 

Kim Jackson, Chief Executive Officer